System Engineer / DevOps Engineer
Sept 2022 - Present
ValueFirst, A Twilio Company - Gurugram, Haryana
Responsible for production infrastructure operations across Linux servers, AWS cloud services, application servers, databases, monitoring platforms, and release pipelines supporting ValueFirst voice and messaging services.
Linux Infrastructure
Administered CentOS and Ubuntu production workloads, maintained 99.9%+ uptime SLAs, and handled hardening, patching, access control, and troubleshooting.
- Managed JBoss, WildFly, Tomcat, MySQL, MongoDB, and ClickHouse environments.
- Improved routine operations with Bash scripts for backups, logs, snapshots, and health checks.
Release Automation
Designed Jenkins and Ansible CI/CD pipelines, automated weekly releases, and reduced manual deployment steps with rolling deployment practices.
- Reduced deployment time by approximately 60% through automation.
- Supported zero-downtime releases across JBoss and WildFly services.
AWS Engineering
Built and managed EC2, EBS, VPC, IAM, ELB, S3, CloudWatch, RDS, AMI, NAT gateways, route tables, and secure multi-tier architecture.
- Designed public/private subnet layouts, VPC peering, and secure routing.
- Managed least-privilege IAM roles, users, groups, and policies.
Operations & DR
Maintained AWS DR infrastructure, monitored systems with Datadog, ELK, Site24x7, and supported ValueFirst VOICE and Infinito platforms.
- Configured CloudWatch dashboards, metric alarms, and log groups.
- Maintained backup and failover practices for critical services.